Terms

GENERAL

  • PLEASE ALLOW 10 -14 BUSINESS DAYS AFTER THE WEB-STORE HAS CLOSED FOR PRODUCTION
  • PLEASE ALLOW AN EXTRA 7-10 BUSINESS DAYS FOR ORDER PROCESSING AND FULFILLMENT UPDATES AFTER PRODUCTION IS FINISHED.
  • AFTER 28 BUSINESS DAYS IF YOU DO NOT RECEIVE TRACKING PLEASE EMAIL US @ ADMIN@YUCIFER.COM OR INFO@SKIPPYROOSTUDIOS.COM WITH YOUR ORDER NO. 
  • ALL SALES ARE FINAL.
  • IF YOU MADE A SHIPPING MISTAKE DURING CHECKOUT PLEASE CONTACT ADMIN@YUCIFER.COM OR INFO@SKIPPYROOSTUDIOS.COM WITH YOUR ORDER NO.

    REFUNDS / EXCHANGES 

    • *ALL SALES ARE FINAL SALE!*

    • WE DO NOT ACCEPT RETURNS, EXCHANGES OR REFUNDS DUE TO ITEMS ORDERED INCORRECTLY. PLEASE READ YOUR ORDER THOROUGHLY BEFORE COMPLETING YOUR PURCHASE.

    • ANY ORDERS RECEIVED INCORRECTLY WILL BE EXCHANGED AS LONG AS THE PRODUCT IS AVAILABLE IN OUR INVENTORY, OTHERWISE A REFUND WILL BE ISSUED.

    SHIPPING

    • DUE TO COVID-19 YOU MAY EXPERIENCE DELAYS OR DISRUPTIONS IN SHIPPING/TRACKING UPDATES

    • IT IS THE CUSTOMER'S RESPONSIBILITY TO FOLLOW THE TRACKING INFORMATION GIVEN, IF ANY QUESTIONS OCCUR PLEASE CONTACT USPS.

    • WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.

    US AND DOMESTIC (PANAMA)

    • STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT AND LOCATION.

    INTERNATIONAL

    • **DUE TO BREXIT - YOUR PACKAGES MAY BE SUBJECT TO VALUE ADDED TAX (VAT) WHICH IS OUT OF OUR CONTROL. THE CUSTOMER IS RESPONSIBLE FOR ANY AND ALL IMPORT FEES CORRELATED WITH THEIR PACKAGE. IF SAID FEES ARE NOT PAID CUSTOMER IS RESPONSIBLE FOR ANY ACTION NECESSARY TO CLAIM AND OR RE-SHIP PACKAGE. ALL SALES ARE FINAL AND WILL NOT BE REFUNDED DUE TO FAILED COLLECTION OF PACKAGE.*

    • STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT AND LOCATION.

    • WE ARE NOT RESPONSIBLE FOR ANY DUTY / TAX / CUSTOMS FEES ON PACKAGES.